PRIVACY POLICY

PRIVACY POLICY

Last Updated: December 1, 2024
Website: https://lufkalogistics.com/

1. Introduction
Welcome to Lufka Logistics (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at https://lufkalogistics.com/ (the “Site”), and/or when you interact with us via SMS or other communications. By using our Site or services, you agree to the terms of this Privacy Policy and our Terms and Conditions.

2. Information We Collect
(a) Personal Information:
We may collect personal information that you voluntarily provide to us when you:

• Sign up for newsletters, promotions, or updates.
• Request information about our products or services.
• Opt-in to receive SMS messages, marketing materials, or other communications.
• Contact customer service or otherwise communicate with us.

The personal information we collect may include, but is not limited to, your name, email address, mailing address, phone number (including mobile numbers), and any other information you choose to provide.

(b) Non-Personal Information:
We may automatically collect non-personal information when you access the Site, such as your IP address, browser type, operating system, device type, referring URLs, pages visited, and the dates and times of your visits. This information cannot be used to identify you personally.

3. SMS and Mobile Communications
If you opt-in to receive SMS messages from us, we may send you transactional and promotional messages, including order updates, marketing offers, and reminders. By providing your mobile number, you consent to receive such messages.
We do not share, sell, rent, or otherwise disclose your mobile number or any personal information related to SMS communications with third parties for their marketing or promotional purposes. You may opt out of receiving SMS messages from us at any time by following the instructions provided in the message or by contacting us directly.

4. Cookies and Similar Technologies
We use cookies, web beacons, pixels, and other tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that help us remember your preferences, understand how you use our Site, and deliver content and advertisements that may be of interest to you.

• Types of Cookies We Use:
  • Strictly Necessary Cookies: Required for the operation of our Site.
  • Performance Cookies: Collect information about how visitors use our Site.
  • Functional Cookies: Enable enhanced functionality and personalization.
  • Targeting/Advertising Cookies: Track browsing habits to deliver targeted advertising.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you do so, some parts of our Site may not function properly.

5. How We Use Your Information
We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site and services.
• Personalize your experience on our Site.
• Send you transactional communications, such as order confirmations or service updates.
• Send you marketing communications, including via SMS (if you have opted in).
• Respond to your inquiries, requests, and feedback.
• Monitor and analyze usage and trends to improve user experience.
• Comply with applicable laws, regulations, and legal obligations.

6. Disclosure of Your Information
We may disclose your personal information:

• To Our Service Providers: We may share information with third-party vendors who assist us in operating our Site, conducting our business, or providing services to you, so long as they agree to keep this information confidential.
• Compliance with Law and Safety: We may disclose information to comply with any court order, law, or legal process, enforce or apply our Terms and Conditions, or protect our rights, property, or safety and that of others.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of our assets, your information may be transferred to the new owners, subject to the terms of this Privacy Policy.

7. Third-Party Links and Services
Our Site may contain links to third-party websites, plugins, or applications that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of every website you visit.

8. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us so we can take steps to delete the information.

10. Your Choices and Rights

• Opt-Out of Marketing Communications: You may unsubscribe from our marketing emails by following the unsubscribe link provided in the email. For SMS, you may opt out by following the instructions in the message.
• Cookies: You can manage or disable cookies through your browser settings.
• Access and Update Your Information: If you would like to review, correct, or delete your personal information, please contact us at the email address below.

11. California Residents’ Rights (If Applicable)
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA), including the right to know what personal information we have collected, the right to request deletion of personal information, and the right to opt out of the sale or sharing of personal information. To exercise these rights, please contact us using the information provided below.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page. Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Privacy Policy.

13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
lufkalogistics
Whittier CA 90603  
info@lufkalogistics.com
+1 562 383-5552